Last Updated: May 20, 2025
1. Introduction
Welcome to Totoo (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://totoogroup.com.
By using our website and its services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website.
2. Company Information
Company Name: Henan Totoo Intelligent Equipment Co., Ltd.
Business Type: Company
Address: No. 55, Fengchan Road, Jinshui District, Zhengzhou City, Henan Province, China 450000
Country: China
Email Contact: info@totoogroup.com
Contact Page: https://totoogroup.com/contact
3. What Information We Collect
We may collect the following types of personal data:
a. Information You Provide Directly
- When submitting inquiries through contact forms or chat features.
- When uploading text or images (e.g., through forms or chat interactions).
- When requesting a quotation or product information.
b. Automatically Collected Information
- IP address
- Browser type and version
- Device type
- Operating system
- Access times and referring website URLs
- Pages viewed and time spent on pages
c. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our site. Cookies help us understand how you use our site and improve functionality.
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide and deliver our products and services globally
- To respond to your inquiries and requests
- To personalize user experience
- To maintain and improve the website
- To analyze usage patterns and improve content
- To comply with legal obligations
We do not use your information for automated decision-making or profiling.
5. Sharing and Disclosure of Your Information
We do not sell or rent your personal data. However, we may share your information in the following situations:
- Service Providers: We may share information with third-party vendors to help us operate our business (e.g., website hosting, analytics).
- Legal Requirements: If required by law or legal process.
- Business Transfers: In the event of a company merger, acquisition, or sale of assets.
6. International Data Transfers
Since we operate globally, your information may be transferred and processed outside your country of residence. We take appropriate safeguards to protect your data during such transfers.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, your information will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict our processing of your data
- Withdraw consent at any time (if processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us via info@totoogroup.com or through our contact page.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 13, we will delete it immediately.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review their privacy policies before providing them with any information.
12. No Account Registration
We do not provide account registration or user profiles on our website. Therefore, we do not store credentials such as usernames or passwords.
13. User-Generated Content
Users may provide information through chat boxes and contact forms, including text and images. By doing so, you agree not to submit unlawful, offensive, or copyrighted material unless you have the legal right to do so.
14. Intellectual Property Rights
All content on this website, including text, images, graphics, logos, videos, and trademarks, is the intellectual property of Henan Totoo Intelligent Equipment Co., Ltd., unless otherwise stated. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
15. Promotional and Sweepstakes Activities
We currently do not conduct promotions, giveaways, or sweepstakes on our website. If this changes in the future, we will update this Privacy Policy accordingly.
16. Global Services
We offer our products and services to users worldwide. Local data protection regulations may apply depending on your location. We aim to comply with major international data protection standards, including but not limited to GDPR and China’s PIPL.
17. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for any changes. Continued use of the website after changes have been posted constitutes your acceptance of the revised policy.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, you may contact us via:
Email: info@totoogroup.com
Contact Form: https://totoogroup.com/contact